FAQ

1] Where are your itFit Bands made?
Most of our headbands are made in our factories in Toronto or New York. The majority of our bands are made in Canada. We are a Canadian company.
2] How do I determine the size I need?

Use a tailors tape or a string and measure around your head. Once you have your measurement refer to our sizing chart. Click HERE

3] What are itFit Bands made of?

Our headbands are made from a spandex/lycra blend  which is essentially like a swimsuit. This fabric is extremely absorbent and retains its elasticity even after daily use.

4] How many different ways and widths can I wear an ItFit Band?

7 DIFFERENT WAYS!

  • Wide – 6” under the ear
  • Wide – 6” over the ear
  • Medium – 3-5” over the ear
  • Medium – 3-5” under the ear
  • Narrow – 2.5” under the ear
  • Narrow – 2.5” over the ear
  • Reverse - label forward
5] Are itFit Bands machine washable?
Yes! But make sure to air dry, do not dry in the dryer!

6] Do you accept returns and issue refunds?
Yes we do. However, we only accept returns and issue refunds for up to 30 days. 

7] How much is shipping?
Shipping is $4.99CND for Canada Post first class. Shipping is free on all orders over $35. All orders are shipped out within 1 business day.
8] How long does it take to process my order?

All orders are processed the next business day or sooner. In the rare occasion there is a delay you will be notified.

9] What is your guarantee?

We know that the itFit Band is the world’s best fitting headband. We guarantee that your headband will not slip. If for some reason it does, contact us and we will exchange or refund your purchase. Keep in mind the headband must be worn the correct way to benefit from the non-slip feature. Our headband is designed for the active lifestyle. It works by absorbing your sweat and uses that sweat to keep it in place. It takes a couple minutes of wearing the headband before the non-slip kicks in.  When the product is new it needs to be worked in for about 15 minutes of wear before you see the non-slip benefits. We do not offer returns on opened itFit Mats because of health reasons.

10] How do I contact you?
Contact us by e-mailing us at support@itfit.ca

11] Do you sell wholesale?

Yes, contact us through e-mail at support@itfit.ca  

12] How is the itFit band different from other headbands?

The itFit Band is a unique 7 in 1 headband! Unlike many designer headbands the itFit Band does not slip or pop off no matter what you're doing. The itFit Band is made of a unique material that is extremely absorbent and retains its elasticity even after regular use. 

13] Do you sponsor fundraisers? 
Yes we do! If you have a fundraiser that you think we might be interested in sponsoring contact us at: support@itfit.ca